Improve call quality with our most popular contact center headset, the Poly EncorePro 500 Series. End caller frustration and elevate the customer experience. Unique adjustable noise-canceling microphone ensures accurate positioning for clear audio.
• Flexible noise-canceling microphone boom with visual and tactile indicators to ensure accurate positioning. Enables better sound quality and clearer conversations with voice-optimized frequency response |
• Fine-tune the acoustic perspective of every call for a more natural-sounding conversation with adjustable sidetone (USB only) |
• Supports SoundGuard Digital advanced acoustic protection—(Anti-startle, G616 and TWA) (USB only) |
• Rely on the expertise of a manufacturer that’s made enterprise-grade contact center headsets for over 50 years |
CONNECTS TO | PC or desk phone with Poly audio processors or cables |
IDEAL FOR | Telephone-intensive users, including formal customer care centers, and customer service organizations |
AUDIO PERFORMANCE | Wideband audio (up to 6,800 Hz), noise canceling microphone |
HEARING PROTECTION | SoundGuard technology, acoustic limiting for protection against sounds above 118 dBA |
CONNECTS TO | PC |
IDEAL FOR | Telephone intensive users, including formal customer care centers and customer service organisations where employees have their own desks |
AUDIO PERFORMANCE | Wideband audio (up to 6,800 Hz), noise canceling microphone |
HEARING PROTECTION | SoundGuard digital: G616 support limits the level to 102 dBSPL; Time weighted Average (TWA) prevents average daily sound exposure from exceeding 85 dBA or 80 dBA. Built in support helps IT meet the appropriate Noise at Work regulations |
SOFTPHONE COMPATIBILITY | Certified for Skype for Business and Optimized for Microsoft® Lync®. Built for UC applications and softphones from Avaya, Cisco and others** |
CONNECTS TO | PC via DA90 Audio processor |
IDEAL FOR | Telephone intensive users, including formal customer care centers and customer service organizations who want to track headset inventory |
AUDIO PERFORMANCE | Wideband audio (up to 6,800 Hz), noise canceling microphone |
HEARING PROTECTION | SoundGuard technology, acoustic limiting for protection against sounds above 118 dBA |
LIMITED WARRANTY | Two years (applies to all models) |